Tech Support

At Canto Arms we strive to provide the best products and customer service we can.  If you have any questions regarding your product or you believe your product is defective, please contact technical support at techsupport@cantoarms.com or 877-724-3469.  All Canto Arms products feature our Lifetime Quality Guarantee.

Canto Arms Lifetime Quality Guarantee

Conditioned on being a Limited Warranty of use, maintenance, and cleaning of the product in accordance with Canto Arms’s instructions supplied with the product, Canto Arms warrants that the product was manufactured free of defects in material and workmanship. This Limited Warranty is effective from the date of purchase of the product from Canto Arms and transfers with sale, trade, or gift. If Canto Arms determines there is a defect in materials or workmanship, Canto Arms will repair, replace, or substitute part(s), as determined in the sole and absolute discretion of Canto Arms, at no charge to the purchaser, provided however, Canto Arms will not provide cash, credit, refund, or pay a third-party to repair the product. If Canto Arms elects to replace the product, Canto Arms is entitled to keep the product that it replaces. Any unauthorized permanent modifications to the product will automatically void this Limited Warranty. To obtain service under this Limited Warranty, you must contact Canto Arms’s Tech Support before any attempted unauthorized permanent modification of the product is made. Please provide a copy of the invoice or proof of purchase, if requested, when submitting Lifetime Quality Guarantee service work.

Canto Arms’s Lifetime Quality Guarantee does not apply to:

  • Normal wear and tear of the product;
  • Damage resulting from accident, misuse, abuse, or neglect, including, without limitation, failure to follow cleaning and maintenance procedures described in the product manuals;
  • Unauthorized permanent modifications of the product;
  • Damage resulting from barrel obstruction; or
  • Damage or functional issues resulting from hand-loaded, reloaded, remanufactured, or incompatible or defective ammunition. See Canto Arms Ammunition Disclaimer below.

Canto Arms MAKES NO WARRANTIES OTHER THAN THIS LIMITED WARRANTY AND HEREBY DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Canto Arms shall not be liable for special, incidental, or consequential damages. Some jurisdictions may not permit the exclusion or limitation of special, incidental, or consequential damages, or limitation on the duration of implied warranties of merchantability or fitness for a particular purpose, so these exclusions or limitations may not apply to you, but are limited to the shortest period permitted by law. No individual or entity other than Canto Arms, is authorized to alter the obligations, limitations, disclaimers, or exclusions under this Limited Warranty.

This Limited Warranty shall be governed and construed in accordance with the law of the State of Missouri, without regard to Missouri’s conflict of law rules. Any litigation between Canto Arms and you or your heirs, representatives, or assigns pursuant to this Limited Warranty, or any other warranty, shall be filed before a court of competent jurisdiction and venue in the East Central Judicial District, Cass County, of the State of North Dakota. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Canto Arms Ammunition Disclaimer
All Canto Arms firearms are designed to function with a wide variety of ammunition and undergo rigorous testing prior to release to ensure reliability and durability. Not all factory loaded ammunitions are compatible with Canto Arms firearms, and not all Canto Arms firearms are designed to function with all factory loaded ammunitions. Extreme atmospheric conditions including, but not limited to, cold, heat, humidity, and altitude may affect the operation and functionality of Canto Arms firearms. Because Canto Arms relies on select types of ammunition for testing each firearm and upper receiver group before shipment, it therefore cannot guarantee reliable function with all types of factory loaded ammunition, handloads, or reloads. Canto Arms Lifetime Quality Guarantee claims due to ammunition selection will be subject to review by Canto Arms Tech Support staff and coverage will be determined in Canto Arms sole and absolute discretion. Canto Arms recommends testing small quantities of your preferred ammunition for operation and reliability prior to committing to using only one type or brand exclusively. Canto Arms makes no claims that all ammunition brands, bullet types, or power factors will function without issue in our firearms.

Some ammunition is designed to run within certain parameters (i.e.: subsonic, low recoil, +P+, Super, etc.) and are not designed to function within the configuration of our firearms. Choosing to use those types of ammunition will require the end user to purchase aftermarket solutions to aid in the operation of our firearms. Extreme atmospheric conditions may also require the end user to purchase aftermarket solutions to overcome the conditions. Aftermarket solutions are at the expense of the owner and include, but are not limited to; buffers of different weight, sound suppressors, adjustable gas blocks, and tuning kits.

Notice(s)
Canto Arms sells complete firearms and components. If you have received a Canto Arms firearm and are not satisfied, please contact Canto Arms If you suspect your firearm isn’t factory built, contact Canto Arms for confirmation.

Returned products that are found without a defect are subject to a 20% restocking fee.